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Store Policies

Payment Methods Accepted

We accept the following payment methods.

  • Visa
  • MasterCard
  • PayPal
  • Personal Check from Banks in the U.S.A. (order will ship after check clears through processing)
  • U.S.A. Money Orders (order will ship after check clears through processing)
  • We do not accept cash sent through the mail.
  • All international orders must process through Visa, MasterCard, or PayPal.

Refunds

Our policy at Quality Music and Books is very simple: We accept returns. Your refund will come back to you in the manner in which you paid. If you mailed us a check, we will mail you a check. If you used a credit card, we will credit your credit card account. If you sent a money order, we will send you back a money order.

Please do not send cash. For the safety of your hard-earned dollar, Quality Music and Books asks that you send no cash as payment, and therefore does not refund for returned product with cash. If you did send us cash, you will receive a check as refund.

 Refund of Shipping Cost We will refund your shipping costs paid for you to receive the product. Return shipping cost refunds are determined upon an individual basis.

Shipping

Shipping in the U.S.A.: The most economical way to have your ordered delivered is take advantage of $25 orders ship free policy. Orders ship within 48 hours of completed transaction excluding Sundays and USPS Post Office holidays

  • Orders ship within 48 hours of completed transaction excluding Sundays and USPS Post Office holidays.
  • Unless specified in the product description, shipping for the first item ordered is $3.50, with 25 cents for each additional item.  When what you have ordered totals $25, shipping is then free.
  • We can ship your order with priority handling within the U.S.A.  The shipping fee is $5.25 for the first item, and 50 cents for each additional item.  There is no free shipping criteria when you choose priority handling.
  • All orders shipped from Quality Music and Books include USPS Tracking & Delivery Confirmation.
  • All orders totaling $100 or more will be shipped insured at no additional charge to the buyer.

International Shipping 

  • Orders ship within 48 hours of completed transaction excluding Sundays and USPS Post Office holidays.
  • Additional shipping charge may be requested for heavy, unusual size, or large size books.
  • We offer USPS First Class International Shipping on orders with a shipping weight of less than 4 pounds. 
  • International Shipping by USPS First Class International is calculated by what zone the United States Postal Service has assigned to your country. 
  • Orders weighing of 4 pounds or more must ship by USPS Priority International Mail. 
  • Priority shipping is calculated by number of items purchased.
  • All orders totaling $100 or more will be shipped insured at no additional charge to the buyer.
  • Customs fee or other fees assigned by destination country are the responsibility of the buyer.

 



Questions, comments, or suggestions
Please write to info@qualitymusicandbooks.com
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